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QB Roadside Assistance.

Quality-Built starters and alternators come standard with a complimentary roadside assistance program. Simply keep your receipt and roadside assistance card in your glove box, and call the toll-free dispatch number (located on the front side of the card) if you need emergency roadside assistance.

Quality-Built Roadside Assistance is available 24-hours a day, 365-days per year, anywhere in the United States, Canada and Puerto Rico. Roadside assistance is for passenger vehicles, vans and light trucks. This service is provided on a reimbursement basis. You are required to pay the service provider at the time service is rendered and submit for reimbursement. See reimbursement procedures below. To be eligible for reimbursement you must call the toll-free dispatch (located on the front side of the card) to have service dispatched to your location.

QB Premium

  • Service includes a jump-start or tow for one (1) year from the date of purchase.
  • Service is limited to three (3) events per year and a maximum reimbursement of $60 US / $90 CN currency each event.

QB Supreme

  • Service includes a jump-start or tow for two (2) years from the date of purchase.
  • Service is limited to a maximum reimbursement of $60 US / $90 CN currency each event.

Reimbursement Procedure

You must mail the information below within thirty (30) days of the roadside assistance incident to:

Auto Road Services, Inc.
Quality-Built Reimbursements
PO Box 55698
Sherman Oaks, CA 91413-0698

Information Required

1. Customer name, address & phone number
2. ORIGINAL dated road service receipt
3. A photocopy of both sides of the roadside assistance access card
4. A photocopy of the purchase receipt.

Please allow 45 days for processing.

Service Excludes

RV's, fleet vehicles, off road vehicles or vehicles off the road (winch out), trailers, any vehicle in tow, vehicles over one ton capacity, commercial vehicles, any vehicle already at a repair facility or any vehicle which at the sole determination of the service provider is in such condition that service is likely to result in damage to the vehicle. Theft, vandalism and accident related incidents are not covered. Service not dispatched through our toll-free number, incomplete claims and claims postmarked after thirty (30) days will not be honored. Service may not be available where state providers are exclusively utilized.

 
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